โ† ScanDukaan

Delete your ScanDukaan account

You can permanently delete your ScanDukaan account and all of its data at any time. ScanDukaan is published by Vamaha Tech.

How to ask for deletion

  1. Email scandukaan@vamaha.tech from the email address you sign in with, if you can.
  2. Include the email or phone number you sign in with, and your shop's name.
  3. Say that you want your ScanDukaan account and data permanently deleted.
Email a deletion request

You can also start this from the app: Settings โ†’ Account โ†’ Delete account and data.

What happens next

  • โ€ข We may reply to confirm the request really comes from the account's owner, so no one can delete your shop's data by pretending to be you.
  • โ€ข We permanently delete your data within 30 days of your request, and email you when it's done.

What gets deleted

  • โ€ข Your account and sign-in details, and every phone signed in to it.
  • โ€ข Your shop's profile: name, phone number, address and UPI ID.
  • โ€ข All products, barcodes, prices, stock and stock history, and product photos.
  • โ€ข All sales and bills.
  • โ€ข Your khata: customers, balances and repayments.

If you are a helper on someone else's shop, deleting your account removes your sign-in, not the shop's records, which belong to the shop's owner.

Data on your phone

ScanDukaan also keeps a copy of your shop's data on each phone so it works offline. To remove it, uninstall the app, or go to Android Settings โ†’ Apps โ†’ ScanDukaan โ†’ Storage โ†’ Clear storage.

What we keep

Nothing from your account, unless the law requires us to keep a specific record; in that case we keep only that record, only for as long as required, and tell you when we confirm your deletion. See our Privacy Policy for more.