You can permanently delete your ScanDukaan account and all of its data at any time. ScanDukaan is published by Vamaha Tech.
How to ask for deletion
- Email scandukaan@vamaha.tech from the email address you sign in with, if you can.
- Include the email or phone number you sign in with, and your shop's name.
- Say that you want your ScanDukaan account and data permanently deleted.
Email a deletion request You can also start this from the app: Settings โ Account โ Delete account and data.
What happens next
- โข We may reply to confirm the request really comes from the account's owner, so no one can delete your shop's data by pretending to be you.
- โข We permanently delete your data within 30 days of your request, and email you when it's done.
What gets deleted
- โข Your account and sign-in details, and every phone signed in to it.
- โข Your shop's profile: name, phone number, address and UPI ID.
- โข All products, barcodes, prices, stock and stock history, and product photos.
- โข All sales and bills.
- โข Your khata: customers, balances and repayments.
If you are a helper on someone else's shop, deleting your account removes your sign-in, not the shop's records, which belong to the shop's owner.
Data on your phone
ScanDukaan also keeps a copy of your shop's data on each phone so it works offline. To remove it, uninstall the app, or go to Android Settings โ Apps โ ScanDukaan โ Storage โ Clear storage.
What we keep
Nothing from your account, unless the law requires us to keep a specific record; in that case we keep only that record, only for as long as required, and tell you when we confirm your deletion. See our Privacy Policy for more.